Since we craft both fully bespoke gun rigs and everyday lifestyle items, our lead times depend entirely on the nature of the build.

• Custom Handcrafted to Order: These are our bespoke pieces, requiring precise, custom molding and finishing. If you see this note on a product page, you are securing a spot on the workbench. Current lead times are strictly 12 to 14 weeks.
• Handcrafted, Ships in 3–5 Business Days: These are our signature lifestyle items. While built with the exact same uncompromising quality, they do not require custom fitment and are ready to ship out to you within a few days.

Always check the specific product page before adding to your cart, as the lead time will be clearly stated right beneath the price.

Our bespoke and custom leather goods are built specifically for you, and our lead times are extensive, so all website orders are charged in full at the time of checkout to secure your spot on the bench.

However, we understand that an 12-to-14-week wait is a commitment. If you prefer a more traditional workshop arrangement, we are happy to accept a 30% upfront deposit to lock in your materials and hold your place in line. The remaining balance will simply be due when the work is finished and ready to ship.

To set up a deposit rather than paying in full, please bypass the website checkout and reach out to us directly at gavin@hellhoundleatherco.com or 385-707-3751.

Please do not rely on your standard pants size, as gun belts require specific measurements to accommodate the thickness of the leather and your carry setup. We build your belt exactly to the measurements you provide, so they must be absolutely accurate! Before placing your order, please refer to our Belt Sizing Guide for exact instructions on how to measure your waist or current belt with a tape measure.

Yes, we're happy to craft customizations such as these. Please reach out via our Contact Page to begin a custom build inquiry.

We use premium, full-grain veg-tan leathers that are designed to take a beating and develop a rich patina over time. To keep it fully conditioned and protected from the elements, we recommend lightly treating your gear with a high-quality leather balm every 6 to 12 months, or whenever the leather begins to feel dry. Do not soak your leather or use artificial heat to dry it.

For more in-depth leather care information: Leather Longevity

Since every bespoke item is handcrafted from the hide up to your exact specifications, we do not accept returns on custom orders. However, we stand fiercely behind our craftsmanship. If there is a true defect in the materials or our workmanship, contact us immediately and we will make it right.
Note: If you need to cancel a custom order, you must do so within 48 hours of placing it. After that, the leather has been cut and the build process has begun.

Once an order is placed, it enters our production queue and the raw materials are allocated. We can accept minor modifications (such as changing a thread color) within the first 7 days. After that, the templates are drafted, the leather is cut, and we cannot alter the physical specifications of the build.